- your vehicle's battery runs out of charge
- your vehicle breaks down
- you get a flat tire.
Volvo Assistance is available in the mobile app for the vehicle and by pressing the assist button in the vehicle's roof.
Note
Not for emergencies
If you need assistance in an emergency situation, press the SOS button instead. Situations that could require immediate emergency assistance include traffic accidents, acute illness and external threats.
An included service
Volvo Assistance is included with new Volvo vehicles for the first few years of ownership.1 For more information regarding your vehicle, contact Volvo support or a Volvo retailer.
Note
Terms and conditions
Volvo Assistance is intended to be active for as long as the vehicle is used and the technology it relies on is supported, such as the vehicle's mobile network connectivity.
Certain information, including personal data, needs to be shared with Volvo in order to use Volvo Assistance. Read more about data processing at volvocars.com/intl/legal/privacy.
Note
Volvo reserves the right to reduce Volvo Assistance functionalities that it deems no longer practically possible to maintain.
If a vehicle remains unused for more than one year, it is considered no longer in use.
If you need any help or have any questions regarding Volvo Assistance, contact Volvo support.