Recovery

Vehicle recovery typically requires transporting your vehicle with a recovery vehicle. This is necessary if the vehicle is immobilized and its functions cannot be restored where it is.

Contact an authorized Volvo workshop if you need to recover your vehicle.1

The recommended recovery procedure depends on the conditions and state of the vehicle. If your vehicle is undamaged and has power, tow mode can be activated to pull the vehicle onto the recovery vehicle's platform. If the vehicle is damaged, it should be lifted onto the recovery vehicle's platform.

 Important

Wheels off the ground

Regardless of your vehicle's condition, it must be transported with all wheels off the ground when recovered. Forced wheel rotation during transportation can severely damage your vehicle.

Keep a safe distance

Do not allow anyone to stand directly behind your vehicle as it is pulled onto the recovery vehicle.

  1. 1 For urgent recovery needs, you can also directly contact a recovery and roadside assistance service.