About connected services and the fair use policy

Use of your vehicle's connected services is subject to certain conditions.

Where Volvo Cars is responsible for the provision of mobile connectivity services to enable use of certain functions, and excluding any separate contract for mobile connectivity services of the owner or any other user of the vehicle that Volvo Cars is not party to, each user understands and agrees that, to the extent permitted by law, that: (1) they have no contractual relationship with the underlying wireless service carrier, (2) they are not a third-party beneficiary of any agreement between the vehicle owner and the underlying carrier, (3) the underlying carrier has no liability of any kind to the user, whether for breach of contract, warranty, negligence, strict liability in tort or otherwise, (4) data transmissions and messages may be delayed, deleted or not delivered, and emergency calling may not be completed, (5) the underlying carrier cannot guarantee the security of wireless transmissions and will not be liable for any lack of security relating to the use of the services.

Fair use policy

Your use of the connectivity services which are part of your vehicle is subject to this fair use policy.

When using these services, you agree not to:
  • submit content that is unlawful, obscene, libelous, threatening, harassing, hateful, racially or ethnically offensive or otherwise inappropriate
  • use the services in breach of any applicable law
  • use the services for commercial purposes.

Your access to these services is part of a shared access. Volvo reserves the right to suspend your access to or use of the services if your use involves very high volumes of data, disproportionate to other users. Volvo may also suspend your access for technical reasons or to protect other functions of your vehicle.