Changing the emergency call recipient

When pressing the SOS button, your vehicle will make a call to a Volvo emergency service by default. If you want your vehicle to call an emergency center instead, you need to change this in your profile settings.

 Note

Default settings

In some regions, the vehicle calls an emergency center by default instead of Volvo's emergency service.

Unable to change recipient?

The ability to change the emergency call recipient depends on your region and may vary over time.

Press the vehicle symbol on the bottom bar and go to Settings.
Go to Controls → More → SOS button calls Volvo Cars emergency service.
Select one of the options.